Customer Experience Associate

3 weeks ago


State College, Pennsylvania, United States Weis Markets Full time

Job Summary: We are seeking a Customer Experience Coordinator to join our team at Weis Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a smooth shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Direct the flow of customers through the front end, ensuring sufficient checkouts are open to service customers efficiently.
  • Smile and greet customers, answer questions, and resolve concerns in a polite and professional manner.
  • Enforce security and cash control procedures to prevent losses and maintain accurate cash handling.
  • Monitor cashier performance and provide feedback to management, ensuring high levels of productivity and customer satisfaction.
  • Participate in training and retraining of front-end associates to maintain high standards of service and efficiency.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but a willingness to learn and grow with our team.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.



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