Restaurant Manager
3 weeks ago
The Restaurant General Manager is responsible for delivering exceptional results through others, providing an engaging environment for restaurant teams and guests, and focusing on operational excellence.
Key Responsibilities- Brand Ambassador: Serve as a representative of Chicken Salad Chick, adhering to all policies, procedures, and standards.
- Compliance and Regulations: Understand and comply with federal, state, county, and municipal regulations regarding health, safety, and labor requirements.
- Guest Experience: Ensure that all guests feel welcome and receive responsive, friendly, and courteous service.
- Product Quality: Ensure that all products are consistently prepared and served according to CSC standards.
- Operations and Finance: Develop, plan, and implement restaurant marketing, advertising, and promotional activities, and create and maintain schedules for team members.
- Employee Management: Make employment and termination decisions, oversee employee performance appraisals, and coach and motivate team members.
- Facilities and Equipment: Ensure that all equipment is kept clean and in excellent working condition, and that all products are received in correct unit count and condition.
- Excellent Communication Skills: Possess excellent written and oral communication skills.
- Organization and Multitasking: Demonstrate excellent organization skills and the ability to multitask.
- Technical Skills: Have a working knowledge of back office tools and the ability to quickly learn and master new computer software.
- Education and Experience: Possess three to five years of related experience and/or training, or an equivalent combination of education and experience.
- Physical Effort: Exert up to 40 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
- Work Environment: Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification.
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