Senior General Lead Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced General Lead Manager to join our team at Massage Envy. As a key member of our leadership team, you will be responsible for leading and developing a team of location managers, ensuring the success of our locations, and driving business growth.
Key Responsibilities:
- Develop and implement strategies to drive business growth and improve operational efficiency
- Lead and develop a team of location managers, providing coaching and training to ensure their success
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop plans to address them
- Partner with the Operations Director to develop and implement business plans and strategies
- Ensure compliance with company policies and procedures, as well as regulatory requirements
- Develop and maintain relationships with key stakeholders, including franchisees, employees, and clients
Requirements:
- Estimated 80% of the time in the home location and 20% on assigned territory responsibilities
- Located in the Palentine area and can travel within the Mt.Prospect and Northbrook Locations
- Ability to travel (up to 20%)
- Strong analytical and communications skills
- Comprehensive understanding of Profit & Loss statements
- Experience in a multi-unit leadership role (Spa/Sale management preferred)
- Proficiency in Microsoft Word, Excel, PowerPoint
- Strong communication and people skills
Benefits:
- Compensation that includes base salary, generous commissions, and bonus opportunities
- Excellent Medical Plans
- Dental & Vision Insurance
- Paid Time Off
- Comprehensive 401k package
- 40% discount on products
- Employee Referral Bonuses
- Free massage/skincare services monthly
- Salary based on experience
We are an equal opportunities employer and welcome applications from all qualified candidates.
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