Customer Service Specialist

3 weeks ago


Matthews, North Carolina, United States Sam's Club Full time
Job Description
Sam's Club is seeking a Customer Service Specialist to join our team. As a key member of our front-end staff, you'll be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment. You'll also have the opportunity to work with mobile retail applications and assist customers as needed.

Responsibilities
* Provide exceptional customer service to ensure a positive shopping experience for our members* Operate front-end equipment, including cash registers and mobile retail applications* Maintain a clean and organized store environment, including restocking shelves and sweeping floors* Work effectively in a fast-paced environment and adapt to changing situations* Collaborate with colleagues to achieve sales goals and promote a positive team culture* Participate in ongoing training and development to enhance customer service skills and product knowledge* Demonstrate a strong commitment to safety and adhere to all company policies and procedures

Requirements
We're looking for individuals who possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Prior retail experience and knowledge of mobile retail applications are a plus. If you're a motivated and customer-focused individual who thrives in a dynamic team setting, apply today

What We Offer
At Sam's Club, we're committed to providing our employees with competitive pay and performance-based bonus awards. Our comprehensive benefits package includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. We also offer paid time off, parental leave, family care leave, bereavement, jury duty, and voting benefits. In addition, you'll receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Estimated Salary Range
$17.00-$24.00 per hour



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