Strategic Initiatives Leader
4 weeks ago
The Hispanic Technology Executive Council is seeking a highly skilled Wealth Client Segments Performance Initiatives Leader to join our team. As a key member of our Risk Management department, you will be responsible for driving controls testing performance and improvement initiatives.
Key Responsibilities
- Support the Wealth Client Segments Control Testing Utility by leading strategic rollouts, managing the areas book of work, and tracking performance against established goals.
- Serve as subject matter expert for the book of work file and strategic initiative progress/status tracking tools, ensuring all are kept as up to date as possible and always fully accurate.
- Develop, maintain, and publish a schedule of when data becomes available to refresh the book of work and strategic initiative progress/status tracking tools, including Testing QC fails.
- Educate team leaders and testing analysts regarding their responsibilities and how to make required inputs to the book of work file and/or other trackers.
- Drive the adoption of best practices and improvements to the book of work file and/or other trackers maintained by this individual to assist senior management decision making and execution.
- Research week-over-week gaps and changes in Testing (IDs, monitoring descriptions, monitoring frequencies, etc.), and attempt to diagnose/resolve prior to contacting testing leads.
- Identify opportunities to improve efficiencies in sourcing, producing, updating, and communicating relevant updates to the book of work file and strategic initiative progress/status tracking tools.
- Identify and propose improved strategic initiatives progress/status tracking tools, mechanisms, reporting, and communications to the team leader if approved, drive implementation.
- Responsible for checking that goals are being met for timely delivery of key projects and proactive escalation of any roadblocks, including awareness of all reporting and communications deadlines.
- Maintain relationships and drive accountability with partners and stakeholders to drive testing's success in support of the business's strategy.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Support other relevant work efforts of the department where needed and as directed by their manager.
Requirements
- 5+ years relevant experience, 3+ years in Risk & Controls roles.
- Subject matter expert on development dashboards, reporting and analytics.
- Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
- Exceptional skills in MS Excel required and advanced skills in other data-related applications a plus.
- Advanced skills in MS Word, MS PowerPoint, and MS SharePoint.
- Effective communication, written and presentation skills.
- Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Exemplary analytical and continuous improvement skills.
- Independent thinker and able to perform a credible challenge of businesses/functions.
- Ability to work effectively on virtual teams, including across different geographies and time zones.
Travel Requirement
- Less than 10%.
Education
- Bachelors/University degree, Masters degree preferred.
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