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Tennis Shop Operations Manager

2 months ago

Roswell, New Mexico, United States Country Club of Roswell Full time
About the Role

We are seeking a highly organized and detail-oriented Tennis Shop Manager to join our team at the Country Club of Roswell. As a key member of our staff, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless member experience.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Racquet Sports Director and Tennis Pros, including managing staff schedules and coordinating staff activities.
  • Front Desk Management: Manage the front desk, including greeting members, processing transactions, and answering phone calls.
  • Tennis Lesson and Court Scheduling: Book tennis lessons, flex league matches, and court reservations for members.
  • Event Promotion: Promote current events and have accurate knowledge of tennis events and programming.
  • Weather and Maintenance Coordination: Check weather conditions and coordinate with maintenance staff to ensure courts are ready for play.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role, preferably in a tennis or sports-related environment.
  • Excellent communication and organizational skills.
  • Ability to work a flexible schedule, including weekends and holidays.