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UPS Field Service Technician

1 month ago

Phoenix, Arizona, United States Pkaza Full time
Job Title: UPS Field Service Technician

Join a global leader in industrial power equipment as a UPS Field Service Technician. This exciting opportunity offers a chance to work with cutting-edge technology and innovation, while providing competitive salaries and benefits.

Job Summary:

We are seeking a highly skilled and experienced UPS Field Service Technician to join our team. As a key member of our team, you will be responsible for commissioning, maintaining, and providing emergency support on power electronics at customers' sites within your regional coverage area.

Key Responsibilities:
  • Perform commissioning focused design reviews, prepare commissioning test procedures and reports, coordinate and oversee on-site testing
  • Conduct preventive maintenance, emergency response, equipment start-up, and field modification
  • Discuss technical support problems related to maintenance or operation of equipment
  • Participate in the development of Methods of Procedures (MOPs)
  • Consult with supervisor concerning unusual problems and developments
  • Work independently and resourcefully with good initiatives
Requirements:
  • 3-5+ years of experience in the field, with the ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
  • Utilize hand tools and test equipment to perform work
  • Excellent verbal, written communication skills & customer relation skills
  • Ability to provide high-level quality customer service
  • Must be able to complete Field Service Reports within a timely manner
  • Knowledge of equipment manufacturer's specifications
  • Ability to work nights & weekends when necessary / be on call when needed
  • Knowledge of general computer hardware & software applications
  • Previous 3rd Party UPS experience a plus
  • UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a MUST
  • Technical degree a (DeVry, Lincoln Tech ) a plus
  • Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus
  • Clean driving record
What We Offer:

Competitive salaries and benefits package including medical insurance, a 401(k) plan

EOE/AA Employer M/F/D/V

Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate