Field Service Technician II

12 hours ago


Phoenix, Arizona, United States Nordson Andina Limitada Full time

Job Summary:

Nordson Andina Limitada is seeking a highly skilled Field Service Technician II to join our team. As a Field Service Technician II, you will provide on-site technical support to our customers, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities:

  • Provide on-site technical support to customers, troubleshooting and repairing equipment as needed.
  • Coordinate with internal support teams to resolve complex issues.
  • Interface with top accounts to strengthen technical knowledge and provide training.
  • Log all interactions with customers in our CRM system.
  • Identify new technologies and recommend solutions to customers.
  • Prepare and submit administrative and technical reports as requested.
  • Support field-testing activities and maintain company car to assigned standards.

Requirements:

  • Associate degree in technical discipline or equivalent.
  • 3 or more years of field service experience.
  • Strong mechanical and electrical knowledge and skills.
  • Ability to read installation, dimension, and troubleshooting drawings.
  • Effective oral and written communication skills.

Working Conditions:

Working conditions will vary based on location and customer site. You will be required to stand for extended periods, walk, climb stairs, and reach while wearing personal protective equipment. You must be able to lift and move up to 50 pounds.

Travel Requirements:

75% daily travel within assigned geographic territory with 1 to 2 overnight stays per week.



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