Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Value City Furniture. As a Customer Service Associate, you will play a critical role in ensuring our customers have an exceptional shopping experience.
Key Responsibilities
- Provide exceptional customer service by answering questions, resolving issues, and ensuring customer satisfaction.
- Assist customers with purchases, returns, and exchanges in a timely and professional manner.
- Participate in visual merchandising and store displays to create an engaging shopping environment.
- Collaborate with sales team members to achieve sales goals and provide a seamless customer experience.
- Stay up-to-date on product knowledge and promotions to effectively communicate with customers.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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