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Administrative Support Specialist

2 months ago

Mather, United States VETERANS HEALTH ADMINISTRATION Full time
Position Overview

This role is situated within the Veterans Health Administration and is accountable for providing clerical and administrative assistance to facilitate operations.

Eligibility Criteria
  • Current federal employees of this agency.
  • Federal employees classified as surplus or displaced.
  • Current or former competitive service federal employees.
  • Current excepted service federal employees.
  • Military spouses.
  • Veterans.
Agency Clarification

Only candidates who are status eligible and internal to the Veterans Health Administration will be considered.

Key Responsibilities

The responsibilities include, but are not limited to:
  • Organizing and coordinating office workflows, addressing issues to ensure efficient correspondence, arranging meetings, and following up on necessary actions.
  • Providing direction to administrative staff and overseeing the distribution of tasks, ensuring both quality and quantity of work are maintained.
  • Welcoming visitors and managing phone inquiries, assessing the nature of requests, and directing them to the appropriate personnel or providing information directly when applicable.
  • Addressing routine inquiries for information, such as report statuses and compliance deadlines, utilizing readily available files.
  • Coordinating extensive travel arrangements, organizing large-scale meetings, drafting complex correspondence, and gathering necessary background information for various reports and briefings.
  • Establishing and maintaining filing systems, planning for the upkeep and preparation of information required for reports, and managing clerical processes within the office.
Promotion Potential: The selected candidate may advance to the full performance level without further competition once all regulatory, qualification, and performance criteria are satisfied.

Work Schedule: Standard work hours are Monday through Friday, 7:30 AM to 4:00 PM.

Virtual Work: This position is not designated for virtual work.

Requirements

Conditions of Employment
  • U.S. Citizenship is required for application.
  • Selective Service Registration is mandatory for males born after December 31, 1959.
  • Probationary period may be required.
  • Background/security investigation is a prerequisite.
  • Completion of an online onboarding process is required for selected applicants.
  • Participation in the seasonal influenza vaccination program is mandatory for all Veterans Health Administration Health Care Personnel.
Qualifications

Time-In-Grade Requirement: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement. For GS-7 positions, one year of service at GS-6 is required.

Proficiency Requirements:

(Office Automation)

Applicants must demonstrate proficiency in relevant skills. This can be achieved through passing performance tests, presenting certificates of proficiency, or self-certifying skills.

Typing Speed Requirement: A minimum typing speed of 40 words per minute is required, based on a five-minute sample with three or fewer errors.

GS-7 Minimum Qualifications:

Specialized Experience: One year of specialized experience equivalent to at least GS-06 is required. Examples include:
  • Understanding of organizational functions and procedures to manage mail, phone calls, and provide general information.
  • Knowledge of correspondence standards to ensure proper grammar, spelling, and formatting.
  • Familiarity with office procedures and filing systems to effectively manage materials.
  • Ability to screen requests for information and provide authorized details from files.
  • Competence in word processing systems for text editing and formatting.
Competencies for Evaluation:
  • Database Management
  • Interpersonal Communication
  • Problem Resolution
  • Technical Proficiency
Education:

No educational substitutions are available at this grade level.

Additional Information

Annual Leave Accrual: Federal employees earn annual leave based on years of service. Credit for prior work or military service may be applicable.

Special Employment Consideration: The Veterans Health Administration encourages individuals with disabilities to apply, including those eligible under specific appointment authorities.

Benefits:

A career with the U.S. government offers a comprehensive benefits package, including health care and retirement options. Eligibility varies based on employment type.

Evaluation Process:

Applicants will be assessed based on qualifications. Be specific in describing your experience, as assumptions will not be made.

Required Documents:

To apply, a complete application package must include a resume and any additional documents relevant to eligibility and qualifications.