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Customer Service Representative

4 weeks ago

Redding, California, United States Scott Schumacher - State Farm Agent Full time
Job Description

As a Receptionist - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you play a vital role in ensuring the smooth operation of our agency. Your primary responsibility is to provide exceptional customer service, ensuring that our clients receive prompt, accurate, and friendly assistance with their insurance needs.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing personalized support and follow-up as needed.
  • Utilize a customer-focused approach to educate clients about insurance options, ensuring they receive the best possible solutions for their needs.
  • Ensure the office is well-maintained, equipped to meet customer needs, and effectively market relevant products.
Requirements
  • Excellent communication skills, both written and verbal.
  • Highly organized and detail-oriented, with the ability to work in a fast-paced environment.
  • Experience in customer service, preferably in a sales or management role.
  • Ability to obtain Property and Casualty License, as well as Life and Health License.
Benefits
  • Paid time off, including holidays and personal/sick days.
  • Salary plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.