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Customer Relationship Specialist

1 month ago

Redding, California, United States Tri Counties Bank Full time

Job Summary

We are seeking a skilled Customer Relationship Specialist to join our team at Tri Counties Bank. As a Personal Banker, you will be responsible for establishing and growing relationships with our customers by listening to their needs and providing expert solutions.

Key Responsibilities

  • Conduct customer conversations to understand their financial needs and goals.
  • Present the features and benefits of our products and services, including consumer checking accounts, savings accounts, certificates of deposit, online banking, bill pay, mobile banking, debit cards, and overdraft privilege coverage.
  • Update customer relationship management databases with records of all customer interactions.
  • Maintain collaborative relationships with other financial services professionals to provide specialized services.

Requirements

  • High school diploma or equivalent required.
  • Previous sales and cash handling experience preferred.
  • Effective verbal and written communication skills.
  • Ability to utilize personal computers and Windows-based programs.

About Tri Counties Bank

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California. We provide a unique brand of Service With Solutions for communities throughout California with a breadth of personal, small business, and commercial banking services.