Case Manager

1 week ago


Dallas, Texas, United States The Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly motivated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing daily supervision, monitoring, and technical support services to clients in a residential substance abuse treatment environment.

Key Responsibilities:
  • Provides daily supervision and monitoring of clients to ensure their safety, health, and well-being.
  • Conducts crisis intervention counseling as needed to support clients in times of crisis.
  • Works with individuals and groups to develop life management skills and enhance social skills.
  • Facilitates an emotional and physical environment conducive to enhancing positive client morale and stabilization.
  • Reports pertinent information to the Director of Social Services.
Essential Functions:
  • Intake and Discharge Responsibilities (30%):
    • Prepares and distributes essential items to clients, including meal tickets, laundry tokens, and personal hygiene items.
    • Maintains accurate records of items dispensed and collects and inventories dirty towels and sheets.
    • Observes clients for safety, health, and risk potentials.
    • Inputs client and program records into the HMIS system.
    • Conducts discharge of clients according to program procedures.
  • Monitoring Responsibilities (60%):
    • Monitors daily activities and ensures client program participation.
    • Ensures the safety, cleanliness, and orderliness of the program environment.
    • Ensures clients maintain appropriate attire and personal hygiene.
    • Administers breathalyzer tests and urinalysis tests to program clients.
    • Communicates with members of the clients' treatment team as needed.
    • Responds to emergencies in a calm manner and initiates appropriate corrective actions.
  • Administrative Responsibilities (10%):
    • Completes required paperwork and inputs data into the computer to maintain client records.
    • Submits required reports and statistics.
    • Documents and monitors clients' self-administration of medication.
    • Distributes written communication and documentation to clinical staff.
Requirements:
  • High school diploma or equivalent required.
  • One year experience performing security or social service work preferred.
  • Valid State Driver's License (preferred).
  • Food Handlers Certification (or ability to obtain within established timeframe).
  • CPR and First Aid Certification (or ability to obtain within established timeframe).
Working Conditions:

The work environment is a normal shelter environment with physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.


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