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Warehouse Operations Supervisor

2 months ago

Oak Creek, Wisconsin, United States Aldi Full time
Job Summary

Aldi is seeking a highly skilled and experienced Warehouse Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse operations, ensuring that products are properly received, selected, and delivered to our stores.

Key Responsibilities
  • Staffing and Scheduling: Assess, establish, and ensure appropriate warehouse staffing levels to meet business needs.
  • Associate Management: Recruit, select, promote, manage, develop, and terminate associates and operations supervisors to retain a motivated and professional workforce.
  • Relationship Management: Manage relationships with on-site partner companies, analyze, and communicate operational change concerns to ensure acceptable standards.
  • Operational Improvement: Work with direct reports to develop and implement action plans that will improve operating results.
  • Communication: Communicate job responsibilities and performance expectations to team members to assure mutual understanding of desired results.
  • Team Development: Model the company strategy and communicate the core values of the organization to create a sense of teamwork and membership among employees.
  • Vendor Management: Ensure the service provided by 3rd party partner companies and vendors meets acceptable standards and a desirable working environment.
  • Problem-Solving: Provide feedback and resolve issues with the management of 3rd party partner companies and vendors to ensure desired service expectations are achieved.
  • Collaboration: Work cooperatively with peers and divisional departments to communicate relevant information in a timely and effective manner.
  • Competitive Analysis: Review and analyze the competitive landscape within the community and keep leadership informed of Aldi's competitive position.
  • Recruitment and Development: Coordinate with direct reports in the recruitment and interviewing of applicants; confer with direct reports regarding advancement, discipline, or discharge of personnel.
  • Policy Development: Develop and recommend changes to improve policies and procedures.
  • Operational Oversight: Supervise the activities of warehouse personnel, ensuring effectiveness and efficiency of day-to-day operations.
  • Inventory Management: Monitor the inspections of inbound and outbound deliveries, verifying proper receipt of product, ensuring compliance with company guidelines.
  • Performance Management: Oversees and manages the performance of direct reports relating to training, development, motivation, retention, and discipline.
  • Employee Relations: Ensure equitable treatment of warehouse personnel.
  • Complaint Resolution: Address complaints promptly and appropriately across all warehouse departments and shifts.
  • Facility Management: Supervise the effective use of warehouse facility to ensure maximum utilization of space and equipment.
  • Expense Management: Oversees the achievement of warehouse controllable expenses; ensures results are within expectation.
  • Shipping and Receiving: Oversees shipping plan as established by transportation management and facilitates order changes as needed for requested product, equipment, and supplies.
  • Safety and Compliance: Ensures that direct reports monitor conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
  • Inventory Control: Reviews and analyzes personnel's adherence to inventory procedures, product handling guidelines, and other policies and procedures to minimize losses.
  • Regulatory Compliance: Oversees and manages compliance with established policies and procedures and with federal, state, and local regulations.
Requirements
  • Education: High School Diploma or equivalent required; Bachelor's Degree preferred.
  • Experience: At least 1 year experience in an Aldi management role required for internal candidates; or, a combination of education and experience providing equivalent knowledge.
  • Skills: Proficient in Microsoft Office Suite; ability to recommend, interpret, and apply Aldi operating policies and procedures; knowledge of products and services of the company; knowledge of and ability to utilize office computers and related software for operational needs.
  • Competencies: Consistently demonstrates the Aldi Acts Competencies as outlined for the role; excellent verbal and written communication skills; ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports; ability to evaluate work performance and motivate behavior change among direct reports when necessary; ability to facilitate group involvement when conducting meetings; develops and maintains positive relationships with internal and external parties; negotiation skills; conflict management skills; problem-solving skills; ability to stay organized and multi-task in a professional and efficient manner; gives attention to detail and follows instructions.