Customer Service Associate
6 days ago
Job Summary:
As an Auto Sales Consultant at Hertrich Family of Dealerships, you will be responsible for working with customers throughout the entire auto buying process. This includes communicating the unique benefits of Hertrich, determining customer needs, presenting vehicles for test drives, and developing a successful sales strategy.
Key Responsibilities:
- Communicate the value proposition of Hertrich to customers
- Determine customer needs and preferences
- Present vehicles for test drives and demonstrate features and benefits
- Develop a creative sales strategy to meet customer needs
- Maximize profitability in each sale
- Ensure customer satisfaction with the purchase experience
- Complete accurate paperwork and computer entries
- Follow up with customers to ensure satisfaction
- Perform other duties as assigned
Requirements:
- Strong ability to work with and relate to all types of customers
- Self-motivation and drive to be the best sales associate
- Exceptional speaking, writing, and active-listening skills
- Good computer skills
- A passion for selling in a team-oriented environment
- Ability to work a flexible retail schedule, including evenings, Saturdays, and holidays
- High school diploma or GED required
- Valid driver's license with few to no points
- Great attitude and smile
About Hertrich Family of Dealerships:
Hertrich Family of Dealerships is a family-owned and operated organization with a strong financial foundation in our communities for over 50 years. We represent the most complete line of multi-franchise dealerships in Delaware and the Eastern Shore area, with over 22 locations in the tri-state area. Our associates enjoy a fast-paced culture with top salaries and incentives, paid vacations, on-going training, bonuses, 401k with company match, employee purchase discounts, and more.
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