Restaurant Operations Manager

3 days ago


Nashville, Tennessee, United States 400 Degrees by Air Ventures Full time
Company Overview

Air Ventures LLC is a growth-oriented owner and operator of full service and quick service restaurants in airports across the United States.

Job Description

We are seeking an experienced Front of House Supervisor to join our team at 400 Degrees Hot Chicken located in the Nashville International Airport. The ideal candidate will have significant work experience in the hospitality industry and in management, with a strong focus on delivering exceptional customer service.

The Front of House Supervisor will play a key role in supervising the Front of House Operations in our Full-Service Restaurant. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability.

Estimated Salary: $45,000 - $60,000 per yearResponsibilities:
  • Oversee all front of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Help ensure quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer's experience
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Help Generate weekly, monthly, and annual reports
  • Train new employees and provide ongoing training for all staff
Requirements:
  • High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred
  • Must be ServSafe certified.
  • Must hold TiPS or similar certification.
  • Significant work experience in the hospitality industry and in management
  • Front and back of house experience is a plus


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