DevOps Engineer

Job Title: DevOps Engineer - Salesforce Specialist

About the Role:

Capio Group is seeking an experienced DevOps Engineer to join our team. As a DevOps Engineer, you will be responsible for providing maintenance and operational support for our clients' multiple Salesforce Orgs. You will work as part of a team to implement system enhancements, develop new applications, and manage all phases of the Software Development Lifecycle for our clients' orgs and their associated applications.

Key Responsibilities:

* Provide ongoing maintenance and operational support for all listed applications.
* Resolve production issues and bugs efficiently.
* Support enhancements and new feature development as needed.
* Manage data imports and outgoing registration emails to claimants where applicable.
* Manage all phases of the SDLC for existing applications, including requirements gathering, design, development, unit testing, test planning, test preparation, and execution.
* Develop new applications as business needs arise, following the same SDLC phases.
* Provide comprehensive testing services including planning, strategy, entry and acceptance criteria, test data preparation, environment support, and UAT test scenarios and scripts.
* Perform release planning and execute code deployment activities across all environments (development, test, pre-production, and production) in coordination with Client stakeholders.
* Utilize Client tools for project planning, software development, release management, configuration management, and document testing activities, including defect tracking and resolution.
* Release enhancements, changes, and improvements, or address technical debt at least once a month using Agile methodology.
* Support ad-hoc reporting requests at both the Salesforce Org level and application level.
* Create and update system documentation including the System Design Documentation, System Security Plan (SSP), System Architecture Document (SAD), Information Systems Recovery Plan (ISRP), and Technical Support Protocol (TSP) for all applications.

Requirements:

* A minimum of four (4) FTE years of experience as a DevOps Engineer or in a similar role, specifically in Salesforce build and release management.
* Proven experience with the Salesforce development lifecycle, including deployment processes, continuous integration, and continuous deployment (CI/CD) pipelines.
* A minimum of four (4) FTE years of experience with GitHub, including automated unit tests and builds.
* Hands-on experience using GitHub for source code management, version control, and CI/CD integration specific to Salesforce projects.
* A minimum of four (4) FTE years of experience writing build and deployment scripts via automation.
* Proficiency in scripting languages such as Python, PowerShell, or others relevant to Salesforce deployment automation.
* A minimum of four (4) FTE years of experience with Salesforce DX (Developer Experience) and deployment tools.
* Experience with Salesforce DX for managing and deploying Salesforce metadata, including using Salesforce CLI, change sets, and Metadata API.
* A minimum of four (4) FTE years of experience with Salesforce environments and release management.
* Experience managing multiple Salesforce environments (e.g., sandboxes, production) and coordinating releases across these environments.
* A minimum of four (4) FTE years of experience implementing DevSecOps practices in a Salesforce context.
* Experience integrating security practices into the CI/CD pipeline and managing security aspects of Salesforce deployments.
* A minimum of four (4) FTE years of experience with cloud computing platforms.
* Knowledge of cloud-based infrastructure, with a focus on Salesforce's cloud environment.
* A minimum of four (4) FTE years of experience with containerization services.
* Experience with Docker or similar tools, if relevant to the Salesforce deployment process.
* A minimum of four (4) FTE years of experience authoring SDLC deliverables, including release documentation.
* Ability to create and maintain documentation for the software development lifecycle, including deployment and release plans.
* A Bachelor's degree in Business Administration, Information Technology (IT), or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request.
* Must be able to provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

Desirable Experience:

* A minimum of six (6) FTE years of experience as a DevOps Engineer or in a similar role, specifically in Salesforce build and release management.
* Proven experience with the Salesforce development lifecycle, including deployment processes, continuous integration, and continuous deployment (CI/CD) pipelines.
* A minimum of six (6) FTE years of experience with GitHub, including automated unit tests and builds.
* Hands-on experience using GitHub for source code management, version control, and CI/CD integration specific to Salesforce projects.
* A minimum of six (6) FTE years of experience writing build and deployment scripts via automation.
* Proficiency in scripting languages such as Python, PowerShell, or others relevant to Salesforce deployment automation.
* A minimum of six (6) FTE years of experience with Salesforce DX (Developer Experience) and deployment tools.
* Experience with Salesforce DX for managing and deploying Salesforce metadata, including using Salesforce CLI, change sets, and Metadata API.
* A minimum of six (6) FTE years of experience with Salesforce environments and release management.
* Experience managing multiple Salesforce environments (e.g., sandboxes, production) and coordinating releases across these environments.
* A minimum of six (6) FTE years of experience implementing DevSecOps practices in a Salesforce context.
* Experience integrating security practices into the CI/CD pipeline and managing security aspects of Salesforce deployments.
* A minimum of six (6) FTE years of experience with cloud computing platforms.
* Knowledge of cloud-based infrastructure, with a focus on Salesforce's cloud environment.
* A minimum of six (6) FTE years of experience with containerization services.
* Experience with Docker or similar tools, if relevant to the Salesforce deployment process.
* A minimum of six (6) FTE years of experience authoring SDLC deliverables, including release documentation.
* Ability to create and maintain documentation for the software development lifecycle, including deployment and release plans.
* A minimum of six (6) FTE years of experience with Infrastructure as Code (IaC) tools.
* Experience with tools like Terraform or Salesforce-specific IaC solutions for managing infrastructure and deployment configurations.
* A minimum of six (6) FTE years of experience using monitoring and logging tools.
* Familiarity with tools such as Prometheus, Grafana, or Salesforce-specific monitoring tools for performance and error tracking.
* A minimum of six (6) FTE years of experience with advanced security practices and tools.
* Experience with security tools and practices relevant to Salesforce environments, including vulnerability assessments and security monitoring.
* A minimum of six (6) FTE years of experience with performance optimization techniques and tools.
* Ability to optimize the performance of Salesforce deployments and integrations.
* A minimum of six (6) FTE years of experience with hybrid and multi-cloud environments.
* Knowledge of managing Salesforce in conjunction with other cloud platforms if applicable to your deployment architecture.
* A Master's degree in Business Administration, IT, or Engineering field. A copy of the degree must be provided upon request.

Equal Opportunity Employer:

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.

---