Customer Service Ambassador

3 days ago


Nashville, Tennessee, United States Chick-fil-A Full time
Job Summary:
We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our Front of House team at Chick-fil-A Church Street in downtown Nashville. As a Customer Service Ambassador, you will be the face of our brand, delivering exceptional customer service and creating a positive experience for our guests.

About Us:
Chick-fil-A is one of the fastest-growing quick-service restaurants in the country, known for our industry-leading customer service and hospitality. Our restaurant offers a unique dining experience with a drive-thru focused concept, patio seating, and walk-up windows.

Job Description:
As a Customer Service Ambassador, your primary responsibilities will include:
  • Greet and serve guests with our Recipe for Service
  • Deliver prompt and accurate service while maintaining a clean and organized environment
  • Model and support clear communication between all Team Members
  • Demonstrate knowledge of the brand and menu items

You will work closely with our leadership team to ensure seamless execution of opening and closing procedures, maintain high standards of cleanliness and sanitation, and promote a positive and respectful work environment.

Requirements:
To be successful as a Customer Service Ambassador, you must possess the following skills and qualifications:
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure

Benefits:
As a full-time employee at Chick-fil-A, you will enjoy a range of benefits, including:
  • Health/Dental/Vision Insurance available
  • Flexible Hours
  • Sundays off
  • Free meals on every shift
  • Opportunity to advance into leadership
  • Ability to build your career and resume
  • Paid Employee referral bonus program
  • A fun and friendly environment

Compensation:
The estimated annual salary for this position is $35,000-$45,000, depending on experience and location.

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