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Facilities Operations Manager

2 months ago

Minneapolis, Minnesota, United States People Serving People Full time

About Us:

People Serving People is a leading organization dedicated to providing comprehensive emergency shelter services for families facing homelessness in Minnesota. Our mission is to foster community transformation and empower families to thrive.

Position Overview:

The Facilities Operations Manager plays a crucial role in overseeing the Facilities Department at our downtown shelter. This position ensures compliance with local and state regulations while managing the safe operation, maintenance, and enhancement of our facility. The Manager is committed to creating an environment that supports positive outcomes for all stakeholders through trauma-informed and equitable practices.

Key Responsibilities:

  • Recruit, hire, onboard, train, supervise, and evaluate the Facilities Department staff.
  • Mentor and develop Facilities staff, fostering growth and preparing them for future opportunities within the organization.
  • Oversee scheduling to maintain adequate coverage for a safe and healthy shelter environment.
  • Ensure compliance with safety standards and operational continuity, prioritizing trauma responsiveness.
  • Manage relationships with external vendors providing essential services and equipment.
  • Collaborate with the People and Culture team to ensure adherence to relevant laws and quality standards.
  • Engage with government agencies regarding facility inspections and inquiries.
  • Work with the Community Safety Manager to monitor safety equipment and practices, addressing any hazardous conditions.
  • Assist in managing the department's operating and capital budgets, tracking progress against facility renewal plans.
  • Encourage stakeholder engagement to reflect their voices in departmental operations.
  • Act as the primary ambassador for Facilities to volunteers, expressing appreciation for their contributions.
  • Participate in regular management meetings to strengthen partnerships across leadership teams.
  • Oversee record-keeping processes, including time sheets and inventory management.
  • Identify departmental challenges and develop strategies for improvement.
  • Perform additional duties as assigned by the Director of Shelter Operations.

Compensation and Benefits:

  • Annual salary range of $80,000 - $85,000.
  • Full-time position with a standard work schedule.
  • Comprehensive medical, dental, and vision insurance options.
  • Company-sponsored life and disability insurance.
  • 401(k) plan with employer contributions.
  • Generous paid time off policy.
  • Support for transportation costs.
  • Reimbursement for mobile phone expenses.
  • Discounted childcare services.
  • Paid parental leave.
  • Financial wellness programs.
  • Opportunity to make a meaningful impact in the community.

Qualifications:

  • A minimum of 5 years of experience in performance management and staff development.
  • Experience engaging with diverse populations, particularly those affected by homelessness.
  • Proven track record of compliance with regulatory standards.
  • Experience in long-term facilities capital planning.
  • Proficiency in Computerized Maintenance Management Systems (CMMS) and related software.
  • Ability to work with Building Automation Systems.
  • Willingness to obtain necessary licenses and certifications within specified timeframes.
  • Advanced computer skills, particularly with Microsoft Office applications.
  • Experience with web-based systems for compliance and staff management.
  • Physical ability to stand for extended periods and respond to facility emergencies.
  • Bachelor's degree or equivalent experience, with a focus on supervisory roles in facilities management.

We encourage individuals with diverse backgrounds and experiences, including those with lived experience in homelessness, to consider applying.