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Business Analyst Intern

2 months ago

Jonesboro, Arkansas, United States Arkansas Department of Workforce Services Full time

This internship offers a unique opportunity to gain valuable experience in business analysis and process improvement. As a Business Analyst Engineer Intern at the Arkansas Department of Workforce Services, you will play a crucial role in enhancing our processes and customer satisfaction through research and data analysis.

Responsibilities:

  • Develop clear and concise processes and procedures while maintaining process documentation and discussion guides.
  • Create reports and tools used by other departments to track quality of work and compliance to processes that impact customer satisfaction.
  • Manage the execution of in-person qualitative research.
  • Analyze findings to draw conclusions, summarize, and make actionable recommendations.
  • Work on quantitative research projects with guidance and support.
  • Analyze data, concisely summarize findings, and make actionable recommendations.

Work Environment:

This onsite opportunity does not offer the option for remote work. You will work 20 hours per week, with a minimum of 4 hours per shift, Monday through Friday, between the hours of 7am and 5pm.