Security Operations Manager

21 hours ago


Kansas City, Missouri, United States Sunstates Security Full time
Security Operations Manager

Sunstates Security is seeking a highly skilled and experienced Security Operations Manager to lead our Kansas City area operations. As a key member of our team, you will be responsible for the daily functioning of a portfolio of contract sites, including operations, customer service, personnel management, security, and safety in accordance with Sunstates objectives.

Key Responsibilities:
  • Train, develop, and motivate supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
  • Supervise other line managers, including Site Managers and Site Supervisors.
  • Oversee the employee onboarding process, including new hire interviewing, selection of candidates, training, and licensure.
  • Train subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforce consistency in policy practice.
  • Coordinate operational functions, including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  • Carry out site assist visits and audits in accordance with the Quality Assurance program.
  • Coordinate with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
  • Work with sales and marketing to identify and develop new business opportunities.
Requirements:
  • Bachelor's degree from a four-year college or university is preferred.
  • 5 or more years of related management and leadership in the security industry, law enforcement, or military.
  • Excellent organizational, leadership, communication, and time management skills.
  • Ability to work independently with strong portfolio management skills.
  • Computer proficiency with MS Office products.
  • Valid driver's license and good driving record.
  • Ability to travel and regularly visit all site locations in the Kansas City area.
  • Flexibility to be on call as needed during all shifts.
Benefits:
  • Annual salary
  • Monthly vehicle allowance
  • Mileage (paid at current IRS rate)
  • Annual performance-based bonus
  • Full medical, dental, and vision insurance coverage
  • 401(k) plan with company match
  • Generous PTO allowance
  • Tuition assistance

Sunstates Security is an Equal Opportunity Employer and supporter of our military veterans. We offer a full compensation package of over $78,000, which includes a full compensation package of over $78,000, which includes annual salary, monthly vehicle allowance, mileage, annual performance-based bonus, full medical, dental, and vision insurance coverage, 401(k) plan with company match, generous PTO allowance, and tuition assistance.

This is a full-time position with a 1st shift, 2nd shift, 3rd shift, and weekend schedule. Relocation is not provided, and travel is required frequently.



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