Financial Aid Operations Manager

7 days ago


Lake Charles, Louisiana, United States Louisiana Community and Technical College System Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Assistant Director of Financial Aid Operations. This role will play a critical part in ensuring the efficient and effective delivery of financial aid services to our students.

Key Responsibilities
  • Research and implement technology strategies to ensure compliance with Department of Education regulations.
  • Supervise the Financial Aid Counselor and oversee training for this position.
  • Coordinate the Veterans Affairs Educational Benefits program.
  • Assist with institutional and SOWELA Foundation scholarship programs.
  • Develop financial statements and reports as needed.
  • Reconcile the federal Pell Grant program.
  • Monitor student awards for overaward situations and resolve as needed.
  • Develop and conduct financial aid training and information sessions.
  • Coordinate high school visits for FAFSA Workshops.
  • Perform Return of Title IV Calculations, Pell grant recalculations, and post withdrawal disbursements.
  • Troubleshoot and resolve escalated student issues.
  • Identify new and innovative means to streamline financial aid functions.
  • Initiate personnel actions, including hiring, coaching, developing, evaluating, and disciplining.
Requirements
  • Bachelor's degree from an accredited higher education institution.
  • Two years' experience in financial aid or a related department in a higher education setting.
What We Offer

We offer a competitive salary and a comprehensive benefits package.


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