Showroom Manager

2 weeks ago

New York, New York, United States Daltile Full time
Job Title: Showroom Manager

Job Summary:

We are seeking a highly motivated and experienced Showroom Manager to lead our sales team in driving revenue and customer satisfaction. The ideal candidate will have a strong background in sales and management, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Develop and execute sales strategies to drive new business and relationships in assigned markets.
  • Recruit, train, and lead a team of sales associates to achieve sales targets and provide excellent customer service.
  • Clearly define goals and objectives for the sales team and regularly communicate these objectives to team members.
  • Log client showroom visits, contact information, and customer preference and selection notes in our CRM system.
  • Promote the showroom through various marketing channels and events to optimize exposure.
  • Maintain and update design aid tools to help secure customer sales.
  • Make outside sales calls and follow up on leads as needed.
  • Responsible for the safe operations of the showroom, including proper opening and closing procedures.
  • Plan and host events to draw new customers into the showroom.
  • Maintain showroom samples and merchandising.
  • Attend industry-related events to network and promote the showroom.
  • Make decisions on behalf of the team within established parameters.
  • Recommend changes to policies and procedures.
  • Provide direction to the team according to established policies and management guidance.
  • Oversee day-to-day work schedules and plans.
  • Act as an advisor to the team and may become involved in resolving problems.
  • Exercise judgment within defined procedures and policies.
  • Review relevant factors to analyze situations and resolve issues.
Requirements:
  • Bachelor's degree in a related field preferred.
  • 6-8 years of relevant experience or equivalent combination of education and experience.
  • 1-3 years of management experience.
Competencies:
  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Focused on and responsible for team productivity and collective impact.
  • Excellent communication, problem-solving, and organizational skills.
  • Able to multitask, prioritize, delegate, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient in using Microsoft Office Suite products.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • A high degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
About Daltile:

Daltile is the largest manufacturer and marketer of ceramic, porcelain, glass, and metal tile, as well as natural stone, large format slab, and countertop products used in residential and commercial spaces across North America. We are committed to incorporating environmentally-friendly materials, processes, and products throughout our organization.

We have more than 9,500 employees in North America and sell our products through a network of over 300 company-owned sales service centers, stone slab yards, and design studios that service a robust network of trade customers. Our products are also sold through independent flooring retailers, independent distributors, and leading home center retailers nationwide.

Founded in 1947 and headquartered in Dallas, Daltile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.

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