Hospitality Host
3 days ago
We are seeking a friendly and outgoing individual to join our team as a Hospitality Host at Newport Harbor Island Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable experience for all.
Key Responsibilities:- Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
- Provide exceptional customer service, answering inquiries, and assisting guests with their needs
- Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
- Maintain a clean and organized work area, including the cashier station and lobby
- Collaborate with other departments to ensure seamless guest experiences
- Offer suggestions and recommendations for nearby attractions, dining options, and activities
- Demonstrate a proactive approach in resolving guest issues or concerns
- Uphold the hotel/resort's brand standards and contribute to a positive team culture
- Part-Time position - AM Shift (6am start time)
- Excellent customer service skills
- Strong communication skills
- Read, write and speak English fluently
- High energy and enthusiasm
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Experience with cash handling and point-of-sale systems
- High School diploma or equivalent
- Ability to work flexible schedules, including weekends and holidays
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays)
- 401K Match
Newport Harbor Island Resort is a premier resort destination in Newport, Rhode Island, offering a picturesque location overlooking the stunning Newport Harbor. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career.
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margarille, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range: USD $16.00 /Hr.
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