Greeter/Host

We are seeking a friendly and outgoing individual to join our team as a Greeter/Cashier at Newport Harbor Island Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service, greeting guests with a warm and welcoming demeanor, and handling cash transactions efficiently.

• Welcome guests with a smile and create a positive first impression
• Provide exceptional customer service, answering inquiries and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

• Competitive hourly rate: $16.00/hour
• Opportunity to work in a beautiful and tranquil setting
• Chance to develop skills and advance in your hospitality career
• Access to ongoing training and development programs
• Collaborative and supportive work environment
• Discounts on hotel stays and other perks

At Newport Harbor Island Resort, we value our team members and offer a comprehensive benefits package, including medical coverage, dental and vision benefits, and a 401(k) matching program. We are an equal opportunity employer and welcome applications from diverse candidates.