Vehicular Service Coordinator
6 days ago
Job Overview:
We are seeking an experienced and skilled Automotive Service Advisor to join our team at Bud Clary Auto Group. As a key member of our service department, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring that our customers' vehicles receive the highest level of care.
About Our Team:
Bud Clary Auto Group is a family-owned dealership network in Washington State with a strong commitment to customer satisfaction and employee development. Our vibrant culture drives success, and we maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.
Key Responsibilities:
- Deliver exceptional customer service and ensure customer satisfaction.
- Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
- Inspect vehicles and identify any additional needed service.
- Recommend maintenance and repairs to customers based on their vehicle's needs.
- Provide clear and accurate written cost estimates for labor and parts.
- Establish 'promised time' and check with dispatcher if necessary.
Benefits:
We offer a comprehensive benefits package, including health, dental, vision, and life insurance, plus an employee assistance program. You'll also enjoy retirement plans, paid time off, and opportunities for career advancement. The estimated salary range for this role is $40,000 - $100,000 per year, depending on experience and performance.
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