Reception and Client Service Professional

6 days ago


Monmouth, Illinois, United States H&R Block Full time

We're excited to offer an exciting opportunity for a Receptionist to join our team at H&R Block. As a seasonal Client Service Professional/Receptionist, you'll be part of a dynamic and supportive team that's dedicated to helping others.

Job Description

In this role, you'll be responsible for:

  1. Answering phones and greeting clients in a personalized, friendly, and inviting manner
  2. Matching clients with the best-suited tax professional for their needs
  3. Scheduling clients according to their preferences
  4. Helping ensure all client needs are met during service
  5. Maintaining a clean and organized office environment
What You'll Bring

To succeed in this role, you'll need:

  • High school diploma or equivalent
  • Sales/marketing experience
  • Ability to multi-task and prioritize tasks effectively
  • Strong communication and interpersonal skills
Benefits

We're committed to supporting the well-being of our associates. Our benefit offerings include:

  • An employee assistance program with health advocate
  • A wellbeing program to help you build healthy habits
  • Neurodiversity and caregiver support
  • Various discounts on everyday items and services


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