Seasonal Retail Ambassador: Elevate Customer Experience
7 days ago
We are seeking a highly motivated and customer-centric Seasonal Retail Ambassador to join our team in Roseville, CA. This role is perfect for individuals who thrive in fast-paced retail environments and are passionate about delivering exceptional customer experiences.
Key Responsibilities:- Provide unparalleled customer service to every Rothy's customer, ensuring a positive and memorable shopping experience.
- Owning all day-to-day customer interactions across various touchpoints, including in-store, phone, and online.
- Supporting Retail Manager and Assistant Manager with operational duties, ensuring seamless store operations.
- Developing and maintaining an expert-level understanding of our products, processes, and tools.
- Elevating customer feedback, identifying opportunities for improvement, and escalating concerns when necessary.
- Building loyalty by connecting customers with our brand and community.
- 1-3 years of retail or customer-oriented experience preferred.
- Excellent people skills, being approachable, engaging, and friendly.
- Fastidious attention to detail and enthusiasm for maintaining our brand aesthetic in-store.
- Ability to foster connections with customers in-store and within the community.
- Actively contributing towards meeting and exceeding sales goals.
- Availability to work weekends, evenings, and holidays, with a minimum of 16 hours per week.
- Ability to work on feet up to 8 hours a day in a busy store environment and lift up to 25 pounds.
A competitive hourly rate of $16.00, with opportunities for additional discretionary bonuses and incentives. Our comprehensive benefits package includes more than just base pay.
This role requires a strong passion for our brand story and product, as well as unflappable problem-solving skills and a self-motivated attitude to excel in customer experience. If you're eager to take on new challenges and contribute to establishing Rothy's as a leader in customer experience, we encourage you to apply.
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Roseville, California, United States Rothy's Full timeRole OverviewWe are seeking a highly motivated and customer-focused individual to join our retail team as a Seasonal Customer Experience Ambassador at our Roseville store.Rothy's is a sustainable start-up that combines innovative technology and handcrafted assembly to create high-quality, machine washable shoes and lifestyle products. We pride ourselves on...
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