Service Delivery Coordinator

7 days ago


Anchorage, Alaska, United States Alsco Full time
Job Description: The Customer Service Coordinator plays a critical role in ensuring exceptional customer experiences at Alsco Uniforms. Your primary responsibility will be to handle customer inquiries and concerns via phone and email, providing timely and effective solutions that meet their needs. You will also work closely with our Service Department to coordinate deliveries and resolve any issues that may arise.

Essential Functions:
  1. Respond to customer service needs in a courteous and professional manner
  2. Maintain accurate records and reports, including call logs and customer interactions
  3. Prepare and distribute welcome packets, renewals, and other essential documents
  4. Monitor and report competitive activity

Benefits:
  • Competitive salary range: $50,000 - $65,000 per year
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • A dynamic and inclusive work environment that values diversity and teamwork


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