Insurance Customer Service Specialist

1 week ago


Hamilton, Missouri, United States Ministry Sure Full time
Job Overview

We are seeking an experienced Insurance Customer Service Specialist to join our team at Ministry Sure in Loganville, Georgia. This role is ideal for individuals who thrive on building strong relationships with clients and delivering exceptional customer service.

About the Role

As an Insurance Customer Service Specialist, you will be responsible for assisting clients with inquiries, policy changes, and claims processing in a timely and accurate manner. You will also maintain client accounts, update information, and ensure all documentation is up-to-date.

Key Responsibilities

  • Client Support: Provide excellent customer service to clients, addressing their concerns and resolving issues promptly.
  • Account Management: Manage client accounts, including updating information and ensuring all documentation is accurate and up-to-date.
  • Administrative Tasks: Handle administrative duties such as data entry, filing, and organizing client files efficiently.
  • Collaboration: Work closely with account managers to support their efforts and ensure client satisfaction.

Requirements

To succeed in this role, you will need:

  • Strong interpersonal skills and a customer-focused approach to client interactions.
  • Excellent verbal and written communication skills to engage with clients and team members.
  • Ability to manage multiple tasks efficiently and prioritize workload effectively.
  • A keen attention to detail to ensure accuracy in policy management and client interactions.
  • An active Property & Casualty License.

What We Offer

We offer a competitive annual salary based on experience ($45,000 - $60,000) and benefits package, including paid time off, hands-on training, a mon-Fri schedule, evenings off, career growth opportunities, and a retirement plan. If you are passionate about delivering top-notch customer service and working in a team-oriented setting, we encourage you to apply for this exciting opportunity.



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