Customer Service Assistant

1 week ago


Hamilton, United States The Coastal Star Full time
Company Description

The Coastal Star is a monthly newspaper covering the South Florida coastal communities of South Palm Beach, Hypoluxo Island, Manalapan, Ocean Ridge, Briny Breezes, Gulf Stream, Highland Beach and coastal neighborhoods of Delray Beach and Boca Raton. Trying to expand our area or coverage.

Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant. As a vital part of our customer service department, you will be responsible for ensuring that our customers have a positive and seamless experience when interacting with our company. Your primary role will be to assist customers, answer their questions, resolve issues, and provide exceptional service.

Key Responsibilities:
  1. Customer Assistance: Respond to customer inquiries via phone, email, chat, or in person in a friendly and professional manner.
  2. Issue Resolution: Effectively address customer concerns, complaints, and requests by providing accurate information and solutions.
  3. Product Knowledge: Develop a deep understanding of our products/services to assist customers effectively.
  4. Documentation: Maintain accurate and organized customer records, including contact information, interactions, and issues resolved.
  5. Communication: Keep customers informed about product updates, promotions, and company policies.
  6. Team Collaboration: Collaborate with other team members to ensure a consistent and positive customer experience.
  7. Administrative Tasks: Perform various administrative duties as needed to support the customer service department.


Qualifications
  1. High school diploma or equivalent; associate's degree or higher preferred.
  2. Excellent communication skills, both written and verbal.
  3. Strong problem-solving abilities.
  4. Empathy and patience when dealing with customers.
  5. Proficiency in using customer service software and computer systems.
  6. Ability to work in a fast-paced environment and handle high call/chat volumes.
  7. Attention to detail and accuracy in data entry.


Additional Information

All your information will be kept confidential according to EEO guidelines.
  • Customer Service

    4 months ago


    Hamilton, United States Lowe's Full time

    Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring...


  • Hamilton, Ohio, United States Wal-Mart Stores , Inc. Full time

    Join Our Team as a Customer Service Representative!We are looking for a Customer Service Representative to join our team at Wal-Mart Stores, Inc. in Hamilton, OH.About the Role:This is a part-time position that involves assisting customers with their shopping needs, answering phone calls and responding to customer inquiries, and working collaboratively with...


  • Hamilton, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Hamilton, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Hamilton, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Hamilton, United States U-Haul Full time

    Location: 45715 Old Ox Rd, Sterling, Virginia 20166 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Hamilton, United States U-Haul Full time

    Location: 25 S Erie Blvd, Hamilton, Ohio 45011 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Hamilton, United States JULES CARIBBEAN BBQ INC Full time

    Job DescriptionJob DescriptionWorking indoors and outdoors in a food truck serving customers and food prepping cleaning. We do BBQ and Caribbean food.Cooking, cleaning, dish washing, Cashier, customer service, food prep.Some experience needed.Flexible hours available.Pay start at $15.00 an hour to $20.00 an hour plus tips.


  • Hamilton, United States CubeSmart Full time

    OverviewAt CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count"ResponsibilitiesWhat CubeSmart Self Storage offers: Weekly Pay - Putting money in your pocket more often Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* Competitive Hourly Pay & Bonus Paid Time Off - Vacation, Sick,...


  • Hamilton, United States FedEx Full time

    FedEx - JobID: PDX_FEC_048010A7-53D1-420B-B65B-4AEFB8BF624F_240704 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • Hamilton, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Hamilton, Missouri, United States Ministry Sure Full time

    Job OverviewWe are seeking an experienced Insurance Customer Service Specialist to join our team at Ministry Sure in Loganville, Georgia. This role is ideal for individuals who thrive on building strong relationships with clients and delivering exceptional customer service.About the RoleAs an Insurance Customer Service Specialist, you will be responsible for...


  • Hamilton, Ohio, United States Burlington Full time

    Job Overview: As a Customer Service Supervisor at Burlington, you will play a crucial role in ensuring exceptional customer experiences while driving sales results. This leadership position is ideal for those seeking to develop their skills and advance their careers within our expanding organization.Key Responsibilities:Serve as Manager on Duty, overseeing...


  • Hamilton, United States Caliber Collision Centers Full time

    Service Center Sterling RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...


  • Hamilton, Ohio, United States Wingstop Full time

    **About Wingstop**We are a fast-casual restaurant chain specializing in wings and other American-style comfort food. Our restaurants are known for their friendly service, welcoming atmosphere, and mouth-watering menu items.As a Customer Service Representative at Wingstop, you will be the face and voice of our brand, providing an exceptional experience for...


  • Hamilton, United States Wendy's Full time

    Why Wendy's Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a paycheck - is done. We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and...


  • Hamilton, United States Caliber Collision Centers Full time

    Service Center Fairfield Township JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice),...


  • Hamilton, Ohio, United States Taunya Roark - State Farm Agent Full time

    Job OverviewTaunya Roark - State Farm Agent is a successful insurance agency looking for a talented Customer Relations Representative to join our team. As a Customer Service Ambassador, you will play a crucial role in generating exceptional client experiences and reinforcing the growth of our agency.


  • Hamilton, Texas, United States Family Dollar Full time

    Family Dollar - As a Customer Service Representative, you will be the face of our company. Your exceptional service skills are crucial in creating a positive shopping experience for our customers.About UsAt Family Dollar, we offer a dynamic work environment where you can grow and develop your skills. Our team is dedicated to providing top-notch customer...

  • Food Service Assistant

    2 months ago


    Hamilton, United States Costco Full time

    Costco Wholesale Corp. - 21398 PRICE CASCADES PLAZA [Restaurant Associate / Team Member / Up to $28.20-hr] As a Food Service Assistant at Costco, you'll: Prepare and sell food and drinks to customers; Pull and stock supplies and ingredients; Clean the kitchen area and eating area; Provide prompt and courteous member service...Hiring Immediately >>