Hearing Instrument Specialist Trainee

4 days ago

Rochester Minnesota, United States Lucid Hearing Full time
About Lucid Hearing

We are a leading innovator in the field of assistive listening and hearing solutions, and we have established ourselves as a premier manufacturer and retailer of hearing solutions with our state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains.

Our Mission

Our mission is to help people hear better, and we are constantly searching for passionate people to add to our family of associates.

Ideal Candidate

We are looking for motivated, ambitious individuals who want to be a part of an industry-disrupting sales model. Candidates must have a passion for helping the hearing-impaired. For those interested in a career path, we strive to promote from within, with two-thirds of our Operations Leadership team promoted internally.

Why Work for Us

We believe our people thrive in a culture of support and celebration. Our competitive employment packages show our dedication to our employees and our culture. Some benefits include:

  • Full-time training and licensing program to become a licensed Hearing Instrument Specialist
  • Paid on the job training ($20-$22/ hour)
  • Increase in earning potential ($50,000 Salary), once you obtain your dispensing license to fit, test, and sell
  • Growth opportunity and become a LEADER
  • Health, vision, and dental insurance
  • Fully paid life insurance
  • 401(k) plan with matching
  • Paid Time Off (PTO)
  • Continued on the job training (virtual courses)
Job Responsibilities

As a Hearing Instrument Specialist Trainee, you will:

  • Greet customers and offer a free hearing screen
  • Learn all about the ear anatomy
  • Attend virtual training for 6 weeks to ensure the best possibility to pass the state hearing instrument dispensing exam to become a licensed dispenser
  • Hands on practical experience with a Lucid Associate, that is a licensed Hearing Instrument Dispenser or a licensed Audiologist dispenser
  • Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device
Qualifications

We are looking for:

  • Motivated sales candidate, who want a long-term career with the Lucid Family
  • Ability to relocate within the state once your license is obtained
  • Motivated by helping people hear better
  • Previous sales or customer service experience is required
  • Looking for a CAREER and not just a job
  • A story of why YOU are wanting to get into the hearing aid business
  • An entrepreneur mindset with problem-solving skills, this role will have great autonomy
  • Excellent follow-up skills
Key Performance Indicators (KPI's)

We are looking for individuals who can:

  • Assist in getting 2-4 members in the booth to test their hearing per day
  • Obtain a dispensing license within 6-12 months (depending on the state requirements)

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