Wellness Studio Manager
6 days ago
About Restore Hyper Wellness:
Restore Hyper Wellness is the award-winning creator of an innovative new category of health—Hyper Wellness. Our mission is to make Hyper Wellness widely accessible, affordable, and fun for everyone. We achieve this by delivering expert guidance and a variety of cutting-edge health services under one roof. These therapies help people feel their best, enabling them to do more of what they love.
We have 200+ locations across 40 states and a fast-growing national retail footprint. With our goal of making Hyper Wellness widely accessible, we are Private Equity backed with the support of General Atlantic, a leading growth equity firm, and Level 5 Capital Partners.
Compensation: $83,000-91,000 per year + monthly performance-based bonus potential
Job Summary:
As a Wellness Studio Manager, you will lead our studio in your community to create brand awareness, drive traffic, leads, and membership sales. You will oversee the studio's performance, team members, KPI management, and marketing events. A successful manager at Restore Hyper Wellness will have previous management experience, a passion for wellness, and for helping others. Additionally, with the guidance of our Area Manager, you will manage the day-to-day operations of the studio and develop a team in a fun, engaging, and inclusive environment.
Responsibilities:
- Meet performance metrics (KPIs), revenue, ordering, inventory, payroll, and facilities maintenance goals.
- Execute and coordinate company marketing and ongoing sales drivers (pre-sale events, studio events, outreach) and local grassroots marketing initiatives.
- Hire and onboard new team members; plan and assign daily, weekly, and monthly goals, provide excellent customer service, and direct work tasks.
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews, and recognition of high performers.
- Foster a culture of five-star customer service.
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals.
- Ensure a safe and clean studio environment for members and guests.
- Able to work flexible schedules including weekends and holidays as directed by business needs.
- Demonstrate a commitment to the vision, mission, and goals of Restore Hyper Wellness, modeling the values and culture.
Requirements:
- High School Diploma or equivalent required
- Minimum 3-5 years of management experience required, including directly overseeing staff management from hiring, training, supporting, discipline, and termination
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Excellent leadership and management skills to create a positive, successful environment for staff and clients
- Exceptional communication skills
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
Benefits:
- Medical, dental, vision, disability, and life insurance within 30 days
- PTO
- Free and discounted services
- 401k retirement plan with vested employer match
- Bonus opportunities
- Career advancement opportunities
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