Exterior Maintenance Crew Lead

1 day ago

Seattle, Washington, United States Botanical Designs Full time
Job Title: Exterior Maintenance Crew Lead

Botanical Designs is seeking a highly skilled and experienced Exterior Maintenance Crew Lead to join our team. As a key member of our exterior maintenance team, you will be responsible for overseeing the routine maintenance of exterior landscape accounts, ensuring the highest level of service is provided to our customers.

Key Responsibilities:
  • Lead by example, using a hands-on approach to ensure responsibilities are assigned in a fair and equitable manner.
  • Provide in-field training on horticultural techniques, safety, equipment use, and respectful communication.
  • Familiarize crew members with all aspects of maintaining accounts, including location of management office, security, and parking and restroom facilities.
  • Brief crew members daily on goals and expectations, and keep them apprised of changes to routine.
  • Schedule 10-minute morning and afternoon breaks and half-hour lunch as appropriate, agreeing on times with crew members.
  • Prioritize and plan work for the day/week, keeping the manager apprised of changes to scheduled route and/or need for assistance.
  • Perform landscape maintenance tasks on customers' properties, including maintenance of trees, shrubs, perennial and seasonal flowers, and use of hand shears, hand pruners, and hand loppers.
  • Report to the manager on same-day basis, the need for replacement plants or special services, or about customer concerns.
  • Maintain a positive, solution-oriented approach to service, while communicating with crew members, supervisors, and managers.
  • Project a good company image to our customers and the general public at all times, ensuring a professional appearance, good hygiene, and a clean uniform.
  • Understand and uphold Exterior Department Quality Standards.
  • Responsible for managing equipment, including reporting problems/concerns with equipment and tools, keeping track of issued tools, and keeping tools in working order.
  • Work vehicle maintenance, including maintaining a clean vehicle at all times, removing personal items from vehicles daily, adhering to Company maintenance inspection policy, and reporting any and all accidents immediately.
  • Ensure working hours, including overtime, have been recorded accurately and truthfully for each time period worked.
  • Ensure interior and exterior work sites are restored to original condition, or better if necessary, without holes, exposed pipes or gravel, footprints in beds or interior spaces, exposed roots, or soil/debris on surrounding hardscape upon completion of work.
  • Under direction of Supervisor, assist in general upkeep of shop, and help direct crew members in this effort.
  • Participate in company LEAN activities and maintain areas as assigned.
  • Monitor emails, and phone messages throughout workday, and respond in a timely manner.
Requirements:
  • Minimum of 1-2 year of horticultural education or equivalent industry experience.
  • Must have a valid Washington State Drivers License and maintain a clean driving record.
  • Must be knowledgeable of various types of common plants and be able to identify the plants that the Company maintains.
  • Verifiable good working knowledge of proper horticultural techniques, including pruning, watering, fertilizing, and insect and disease control.
  • Experience using standard landscape equipment and tools properly and safely.
  • A current pesticide application license (Commercial Operators License) preferred.
Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must have the ability to stand for extended periods of time.
  • The employee is frequently required to climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 20-40 pounds and occasionally lift and/or move up to 50 pounds.
  • Varied Field Environment performing outdoor work with moderate to occasional loud noise.

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