Patient Access Representative I

4 days ago


Cincinnati, Ohio, United States Cincinnati Children's Hospital Medical Center Full time
Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Access Representative I.

Key Responsibilities:

* Provide exceptional customer service to patients, families, and staff, ensuring a positive experience at Cincinnati Children's Hospital Medical Center.

* Accurately complete patient registration, admission, and scheduling tasks, investigating and resolving any customer requests or issues.

* Support the Revenue Cycle, Health Information Management, and Regulatory teams by ensuring all necessary data, information, and forms are obtained and entered into the appropriate system.

* Ensure patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients with Infectious Disease indicators.

Requirements:

* High school diploma or equivalent required; no related experience necessary.

* Healthcare-related experience and knowledge of EPIC or similar EMR systems preferred.

* Proficient in MS Office and Windows applications.

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