IT Support Specialist

19 hours ago


Chesterfield, Missouri, United States TEAM Risk Management Strategies Full time
Job Summary

The IT Help Desk Support Specialist role at TEAM Management Services is an excellent opportunity to be part of a dynamic organization that values its people and operational success.

In this position, you will champion the facility and IT success of TEAM's Center of Excellence operations, overseeing the onboarding of new hires, facility operations, and seamless IT support. You'll collaborate closely with COE leadership, reporting directly to TEAM's IT Manager.

Duties:

  • Provide top-notch end-user IT support for local and remote users.
  • Utilize strong troubleshooting skills to diagnose and resolve technical problems for workstations, laptops, printers, servers, Wi-Fi, VPN, multi-factor authentication, software, and peripherals.
  • Collaborate with internal teams to document procedures and create knowledge center articles for efficient problem-solving.
  • Assist with employee workstation setup, including computers, desks, monitors, and printers.
  • Maintain inventory and track technology equipment through its lifecycle.
  • Collaborate with HR and IT teams to facilitate the onboarding process.
  • Monitor office supplies and order new stationery, furniture, appliances, and electronics as required.
  • Coordinate property management and maintenance companies to keep the office clean and safe.
  • Ensure all office equipment and appliances are in good working order.
  • Oversee shipping, mail, and vendor management.


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