Sports Book Ticket Writer

4 weeks ago

Biloxi, Mississippi, United States Twin River Management Group, Inc. dba Bally's Full time
Sports Book Ticket Writer

This is a Sports Book Ticket Writer position located in the Biloxi, MS area.

Job Summary:

Processes transactions of betting slips in accordance with governing regulations. Transactions include, but are not limited to, the selling/cashing of tickets, making change, cashing checks, and redeeming tickets.

Responsibilities:
  • Creates wagering tickets and cashes tickets for guests.
  • Collects appropriate amount of money from the guest for wagers and makes the correct change.
  • Assists guests with questions regarding wagering and how to use the self-betting terminals.
  • Verifies and balances drawer funds at beginning and end of shift.
  • Safeguards said funds.
  • Maintains assigned window in a neat, organized, and professional manner.
  • Maintains knowledge of property information, including memorabilia.
  • Provides superior guest service to all guests.
  • Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
  • Ensures compliance with the federal currency transaction reporting requirements.
Knowledge, Skills, and Abilities Required:
  • Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
  • Must have basic computer skills including casino systems and MS applications including Word and Excel.
  • Data entry skills preferred.
  • A Mississippi Gaming Commission work permit is required for this position.
  • Must have basic mathematical skills.
  • Must be able to add, subtract, multiply and divide in all units of measure.
  • Maintain flexibility to handle changing priorities.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to multitask in a fast-paced environment.
  • Must be able to exercise initiative and a sense of urgency.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Must have an outgoing personality and enjoy dealing with people.
  • Strong tactical skills.
  • Must possess excellent communication, organizational and analytical skills.
  • Ability to interpret a variety of instructions.
  • Must be able to communicate clearly and effectively with all employees and guests.
  • Able to work all shifts to include weekends and holidays also work 6-day work weeks when required.
Training:

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter.

The below courses are required for this position:

  • Active Shooter Awareness Training.
  • Counterfeit Currency Prevention.
  • Cybersecurity Awareness for the Workplace.
  • General Employee Safety Training.
  • Hazard Communication.
  • Responsible Gaming Awareness Training.
  • Title 31 Introduction Overview.
  • Title 31 Large Currency Transaction Reporting for Operations.
  • Title 31 SAR Incident Reporting Awareness Training.
  • PCI Credit Card Fraud Prevention.
  • Sexual Harassment Awareness for Frontline.
  • Preventing Human Trafficking.
  • Working Conditions.

At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate.

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