Technical Sales Specialist

7 days ago


Hatfield, Massachusetts, United States B&G Hatfield Facility Full time
Job Summary

The Technical Sales Representative plays a crucial role in supporting the technical sales team by processing orders, understanding and interpreting technical requirements, and providing technical information to customers.

Key Responsibilities:

  • Support strategic plans and objectives by maintaining effective communication with existing customers and providing feedback to the B&G Organization.
  • Work closely with the Technical Sales Manager to plan and secure new business opportunities in existing and new product lines.
  • Be proactive in new business development, preparing reports on contacts made and other pertinent data for the Technical Sales Manager.
  • Collaborate with production planning and manufacturing engineering to ensure timely and accurate cost estimates and work order development.
  • Prepare price quotations, terms of sales, delivery dates, and service obligations, ensuring accurate and timely responses.
  • Make follow-up contact after quoting and report feedback to the Technical Sales Manager.
  • Provide assistance after sale regarding delivery, service, quality, or other problems that arise, meeting customer service objectives.
  • Maintain and update knowledge of material and fastener specifications.
  • Maintain computer and spreadsheet proficiency.
  • Collaborate with all B&G departments and management to ensure customer service and quality guidelines are attained.

Requirements:

  • Associates or Bachelor's degree strongly preferred.
  • Exceptional negotiation and time management skills.
  • Ability to demonstrate a high level of mechanical aptitude.
  • Ability to communicate in a professional manner with customers.

Preferred Requirements:

  • Experience utilizing SAP software.
  • Experience in a manufacturing environment.


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