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Technical Solutions Consultant
2 months ago
At Arthur, we are committed to developing technology that enhances the understanding, effectiveness, and fairness of AI. Our platform empowers enterprises to harness machine learning through performance oversight, interpretability, and bias identification. Our team consists of AI specialists dedicated to driving impactful solutions.
This role presents a unique and engaging opportunity to influence the trajectory of AI and its tangible effects on various industries.
We are an equal opportunity employer, firmly believing in ethical practices: fostering a workplace where exceptional performance and positive societal impact are interconnected.
Key Responsibilities- Collaborate with Sales to pinpoint technical challenges affecting clients' AI/ML projects, aligning these issues with the features and capabilities of the Arthur platform.
- Engage with data scientists, model custodians, business leaders, and other relevant stakeholders to dissect AI challenges and deliver significant business results.
- Cultivate strong relationships with technical users to ensure their success in implementing AI strategies.
- Partner with clients to strategize and execute successful proof-of-concept initiatives by testing Arthur's solutions in their environments.
- Liaise with our Product team to relay customer insights and assist in prioritizing product development.
Qualifications
- 4-5+ years of experience in sales engineering, solutions engineering, or a related field with enterprise software products.
- Proven experience in software product demonstrations, in-depth technical presentations, and addressing technical objections.
- Ability to effectively communicate with both technical and executive audiences to showcase business value.
A solid grasp of machine learning principles, applications, and advantages, including hands-on experience with model development using Python, Jupyter Notebook, etc.
General familiarity with big data, infrastructure, and cloud technologies, and their integration for effective AI delivery.
- Strong collaboration and communication skills with internal teams.
- Capacity to thrive in ambiguity and adapt to changing requirements in a startup environment; a proactive approach with a willingness to tackle all tasks, regardless of size.
What to Expect at Arthur
- A team that values curiosity, diligence, collaboration, and innovative problem-solving, along with great company swag.
- A group of professionals passionate about their work and committed to making a positive impact through AI.
A supportive culture that prioritizes the physical and mental well-being of our team, encouraging a healthy work-life balance.
Autonomy to explore your role and interests with opportunities for growth, backed by a supportive team.
A fun atmosphere filled with joy, humor, and a touch of healthy competition (we believe in team success; may the best team member win during company game nights).
Compensation and Benefits- Competitive salary along with medical, dental, and vision insurance, and a 401K plan. Our target salary range for this position is $175,000 - $220,000, depending on experience and alignment with role requirements.
- Equity in our collective mission, supported by some of the most reputable venture capitalists in the industry.
A flexible learning and development budget: we support advanced education in computer science or other areas that matter to you.
Highly discounted fitness and wellness programs.
- Flexible paid time off with minimum vacation expectations, which we genuinely encourage you to utilize.
- The opportunity to work in a highly adaptable hybrid environment with our team.
Arthur is an equal opportunity employer; we are dedicated to building a diverse workforce that reflects a variety of backgrounds and experiences.
