Guest Experience Ambassador

4 weeks ago

Tacoma, Washington, United States McDonald's Full time
Lead the Experience:

As a Guest Experience Leader at McDonald's, you'll be the face of our brand, ensuring every guest has an exceptional experience. Your role will involve checking in with guests, addressing their concerns, and providing solutions to their satisfaction. You'll work closely with your team to maintain a welcoming, friendly, and clean restaurant environment.

Be the Solution:

You'll be the go-to person for guest concerns, handling issues and providing resolutions that meet their expectations. Your ability to communicate effectively and anticipate customer needs will be key to delivering an outstanding experience.

Understand that Teamwork is Key:

You'll work collaboratively with your team to ensure seamless service, maintaining a clean and welcoming environment for our guests. Your passion for helping and serving others will shine through in your interactions with customers and colleagues alike.

Be in the Know:

You'll be an expert in our promotions and benefits, sharing your knowledge with guests to enhance their experience. Your ability to communicate effectively and provide solutions will make you a valuable asset to our team.

Requirements:

To succeed in this role, you'll need a humble and hospitable demeanor, a passion for helping and serving others, a desire to learn and grow, and the ability to communicate effectively and anticipate customer needs. If you're a team player with a customer-centric approach, we'd love to hear from you

Equal Opportunity Employer:

McDonald's is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and encourage those with disabilities to apply. We're committed to providing reasonable accommodations to ensure equal employment opportunities.

McDonald's Values:

Our values of quality, service, and cleanliness guide us in everything we do. We're committed to providing a safe and welcoming environment for our guests and employees alike. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

Requsition ID:
PDX MC CB2C499C-3824-4E22-B2DC-57F6FFFC57F6_75671

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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