Hospitality Specialist

4 weeks ago


Kansas City, Missouri, United States Hyatt Regency London Full time

Job Summary

The Mixologist is responsible for setting up, preparing, and serving beverages in a safe and efficient manner. This role involves processing guest checks and payments in compliance with cash handling, credit card, and room charge processing and accounting policies and procedures.

Key Responsibilities

  • Set up the bar in compliance with policies, procedures, and brand standards.
  • Prepare and serve drinks following policies and procedures, proper food handling, and serving techniques, as well as federal, state, and local regulations.
  • Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
  • Process guest checks and payments in compliance with cash handling, credit card, and room charge processing and accounting policies and procedures.
  • Report all tips in compliance with company policy and IRS regulations.
  • Maintain a clean bar and ashtrays, including proper removal of trash, empty glasses, etc.
  • Consistently demonstrate a professional and positive attitude and actions when communicating with guests and associates.

Requirements

  • Education and Experience: High school education plus bartending training. One or more years of related experience. Alcohol awareness certification and familiarity with hospitality industry practices are preferred.
  • Skills and Abilities: Ability to understand and provide friendly guest service. Knowledge of and ability to properly prepare mixed drinks and other beverages. Ability to understand and comply with proper food handling and serving techniques and with federal, state, and local serving regulations. Ability to process cash handling, credit card, and room charge transactions in compliance with policies and procedures. Ability to operate a computer, calculator, phone, and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Benefits

  • Part-Time benefits available
  • Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • AMAZING HOTEL DISCOUNTS


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