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Coffee Specialist

2 months ago


Kansas City, Missouri, United States Aimbridge Hospitality Full time

Job Overview

As a Coffee Specialist, you will play a vital role in enhancing guest experiences by supporting the operational objectives of the Food and Beverage departments. Your primary responsibility will be to prepare and serve high-quality beverages and food items, ensuring exceptional service standards that contribute to guest satisfaction and the overall profitability of the establishment.

Key Qualifications

+ A minimum of 6 months experience in customer service within a food and beverage setting, with a preference for prior experience as a Barista.

+ A friendly and customer-focused demeanor, with a genuine passion for creating positive interactions with guests.

+ A commitment to maintaining a professional appearance and demeanor at all times.

Core Responsibilities

+ Prepare beverages as requested by guests or team members, adhering to established recipes and portion controls to ensure consistency and quality.

+ Maintain a clean and organized workspace to enhance efficiency; set up and stock the beverage area according to standard operating procedures.

+ Respond promptly to guest inquiries and requests, ensuring follow-up to guarantee satisfaction.

+ Complete pre and post-shift tasks, including restocking supplies and maintaining equipment.

Company Overview

Aimbridge Hospitality is a leading global hotel management company, overseeing a diverse portfolio of over 1,550 properties across various brands and locations. Our dedicated team is passionate about delivering outstanding service and achieving exceptional results in a culture that encourages excellence.

Benefits

After an initial waiting period, full-time employees are eligible for a comprehensive benefits package that includes:

+ Daily Pay options available.

+ Medical, Dental, and Vision Insurance.

+ Short-Term and Long-Term Disability Coverage.

+ Life Insurance and Accidental Death & Dismemberment Insurance.

+ Paid Time Off.

+ Employee Assistance Programs.

+ 401k Retirement Savings Plan.