Retail Operations Manager

5 days ago


Miami, Florida, United States Burlington Stores Full time
About Us
Burlington Stores, Inc. is a rapidly growing retail organization committed to providing exceptional customer service and building strong teams.

We are currently seeking a skilled Retail Front End Supervisor to join our store leadership team in Miami, FL. As a key member of our operations team, you will be responsible for supervising store functions and associates, maximizing sales results, and promoting a diverse culture based on teamwork and collaboration.

**Job Responsibilities:**
- Supervise all store functions and associates while in the role of Manager on Duty
- Maximize sales results through training, developing, and coaching of direct reports
- Promote safety for both our customers and associates by adhering to company guidelines
- Cultivate a diverse culture based on teamwork and collaboration
- Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
- Reinforce our company Asset Protection strategies to eliminate shortage
- Assist in recruiting, interviewing, and onboarding new associates
- Participate in weekly workload planning meetings
- Drives Community Relations participation through company programs and partnerships
- Coordinate meal and break periods and monitors schedule adherence

**Requirements:**
- At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
- Strong interpersonal skills with a positive and engaging attitude
- Ability to work a full-time schedule including nights, weekends, and holidays as required
- Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

What We Offer:
- Competitive hourly wage of $15-$17 per hour, depending on experience
- Opportunities for growth and advancement within our expanding organization
- Flexible scheduling and opportunities for overtime pay
- Comprehensive benefits package, including medical, dental, and vision coverage, life insurance, disability insurance, paid time off, paid holidays, and a 401(k) plan
- Associate discount program and opportunities for professional development and training


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