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Director of Facilities Operations

2 months ago

Pittsburgh, Pennsylvania, United States Carnegie Mellon University Full time
Job Summary

Carnegie Mellon University's Division of Student Affairs is seeking a highly skilled and experienced professional to serve as the Director of Facilities for Dining Services. This is an exciting opportunity for someone who thrives in a dynamic and challenging work environment.

Key Responsibilities
  • Facilities Management: Provide direct oversight of all daily service work orders and small facilities projects within Dining Services, ensuring the delivery of best-in-class facilities and equipment to support the Dining Program.
  • Project Planning and Management: Plan and implement replacement projects, as well as preventative maintenance initiatives, for facilities and equipment.
  • Workflow Coordination: Manage and coordinate the workflow of dining daily services requests for facilities/equipment maintenance and repair, asset inventory, and development of preventative and replacement programs through Maximo or other processes.
  • Preventative Maintenance: Develop and maintain a preventative maintenance program for dining equipment and assets.
  • Vendor Management: Work with vendors and CMU dining team to ensure all facilities meet ACHD standards at all times.
  • Communication and Collaboration: Communicate with contracted equipment repair companies to review progress and confirm campus work order priorities, and meet weekly with custodial leadership to assess progress and ensure dining spaces are maintained in a clean, orderly, and safe condition.
  • Equipment Maintenance and Replacement: Conduct regular meetings with dining vendors to review facility and equipment needs, provide repair and replacement recommendations on equipment based on past maintenance and/or future expected useful life, and participate in monthly budget review meetings of Dining Services discussing purchases and past charges.
  • Purchase and Procurement: Develop scopes, solicit bids, and make recommendations for purchases of equipment that needs to be ordered for Dining Services, confirm utility availability or make necessary modifications to accommodate new equipment, coordinate deliveries and installation of new equipment, and dispose of equipment to be removed.
  • Collaboration and Teamwork: Work with the Associate Director of Dining Services in a collaborative manner to support the Dining Services program and the Dining vendors on day-to-day activities or on new initiatives within their facilities or equipment.
  • After-Hours Service Response: Receive and coordinate after-hours service response requests (this position is on-call).
Requirements
  • Education: Bachelor's degree in business administration, engineering, facilities management, or a related field.
  • Experience: 5-8 years of progressively responsible experience in project management or facilities management, with expertise in contracts and budgets, maintenance, project management, inventory control, and customer service.
  • Qualifications: Proven project management skills and knowledge related to facilities and custodial operations, experience managing facilities budgets with tracking and forecasting expenditures and maintaining adequate controls, exceptional collaboration, consultation, and negotiation skills, demonstrated administrative experience with the ability to work well as a management team and provide leadership to staff to meet department/division/institutional goals and objectives, effective communication working with various partners from a diverse set of backgrounds, and strong customer service and problem-solving skills.
Additional Information
  • Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.
  • Work Posture: This position is eligible to be considered for some remote work flexibility.
  • Typical Work Schedule: Monday-Friday from 8:30-5:00pm. An alternate work schedule allowing for evening and weekend hours will be required on occasion.