Sales and Customer Experience Specialist

2 weeks ago


Sacramento, California, United States The UPS Store Full time
Key Responsibilities:
  • Sales Focus: Promote and sell The UPS Store services, including shipping, packaging, printing, and mailbox rentals, to meet and exceed sales goals.
  • Customer Service: Greet and assist customers in a friendly and professional manner, providing personalized recommendations to enhance the customer experience.
  • Upselling and Cross-Selling: Proactively upsell additional services, such as printing and marketing solutions, to increase store revenue and meet customer needs.
  • Cash Handling and POS Operation: Accurately process transactions using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
  • Shipping & Packaging: Assist customers with packaging and shipping solutions, ensuring shipments are processed correctly.

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.


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