Member Experience Specialist

2 weeks ago


Sacramento, California, United States Sam's Club Full time
About the Job:

Sam's Club is seeking a highly skilled and dedicated Member Experience Specialist to join our team. As a Member Experience Specialist, you will be responsible for providing exceptional customer service to our members, assisting with their purchases, and resolving any issues that may arise during the purchasing process.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. You will be expected to maintain a clean and organized workspace, handle cash and credit transactions accurately, and provide outstanding customer service at all times.

The salary for this position is estimated to be between $17.00 and $24.00 per hour, depending on experience and location. Additionally, you may be eligible for performance-based incentives and other benefits such as health insurance, 401(k), and paid time off.

About the Team:

Our team is passionate about delivering exceptional customer service and creating a welcoming store environment for our members. We value diversity, inclusion, and respect for all colleagues and strive to create a collaborative and supportive team culture. As a Member Experience Specialist, you will have the chance to develop your skills and expertise in customer service, sales, and teamwork, while making a real difference in the lives of our members and colleagues.

Key Responsibilities:

- Assist members with their purchases and answer any questions they may have
- Resolve any issues that may arise during the purchasing process
- Maintain a clean and organized workspace
- Handle cash and credit transactions accurately
- Provide outstanding customer service at all times

Requirements:

- High school diploma or equivalent required
- Excellent communication skills
- Positive attitude and ability to work in a fast-paced environment
- Ability to lift up to 25 pounds and stand for long periods of time
- Basic math skills and accuracy with handling cash and credit transactions

Benefits:

- Competitive hourly rate: $17.00 - $24.00 per hour
- Performance-based incentives
- Health insurance
- 401(k) plan
- Paid time off
- Discounts on products and services

What We Offer:

At Sam's Club, we offer a comprehensive benefits package that includes competitive pay, performance-based incentives, health insurance, 401(k), and paid time off. We also offer discounts on products and services, as well as opportunities for growth and development within the company. Join us today and discover a career that's more than just a job – it's a passion

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