Welcome Center Team Lead

1 day ago


New York, New York, United States New York Sports Clubs Full time

We are seeking a Welcome Center Team Lead to join our team at New York Sports Clubs. This role is responsible for providing a welcoming and safe environment for members and guests during our opening/closing weekend hours. You will engage with members, build genuine connections, and foster their interest in our offerings.

You will also assist with retention by focusing on cancel saves and Accounts Receivable (AR) collections, and will work a combination of shifts between Friday, Saturday, and Sunday. This position requires a high level of customer service skills, and the ability to work in a fast-paced environment.

The estimated salary for this position is $32,000 - $42,000 per year.



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