Experienced Subaru Parts Manager

1 week ago


West Springfield, Massachusetts, United States Bertera Auto Group Full time
Job Title: Experienced Subaru Parts Manager

Job Summary:

We are seeking an experienced and dynamic individual to join our team as a Subaru Parts Manager at Bertera Auto Group. This is a key position responsible for managing the parts department of our Subaru dealership.

Key Responsibilities:

  • Oversee all aspects of the Subaru parts department, including inventory management, ordering, pricing, and quality control.
  • Develop and implement strategies to maximize profitability, reduce costs, and increase efficiencies within the parts department.
  • Monitor parts department performance metrics and implement necessary improvements.
  • Ensure compliance with company policies and procedures, as well as industry regulations.

Team Leadership:

  • Supervise and motivate a team of parts department staff, providing guidance, training, and support to achieve department goals.
  • Foster a positive working environment that encourages teamwork, professionalism, and a customer-focused approach.
  • Conduct performance evaluations, identify training needs, and develop career growth plans for team members.
  • Ensure adherence to company policies, safety protocols, and ethical practices.

Customer Service:

  • Respond to customer inquiries and provide expert advice on Subaru vehicle parts, availability, pricing, and compatibility.
  • Address and resolve customer concerns and complaints promptly and to their satisfaction.
  • Identify opportunities to improve the customer experience and implement appropriate measures.
  • Establish and maintain strong relationships with customers, ensuring their loyalty and repeat business.

Requirements:

  • High school diploma or equivalent. Additional education in business administration or automotive management is a plus.
  • Proven experience as a Parts Manager, preferably in a Subaru or automotive dealership setting.
  • Exceptional knowledge of Subaru vehicle parts, their functions, compatibility, and pricing.
  • Strong leadership abilities, including the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills to interact effectively with customers, staff, and suppliers.
  • Advanced computer skills, especially in inventory management systems and Microsoft Office Suite.
  • Outstanding organizational and problem-solving abilities.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines.

Compensation and Benefits:

  • Competitive salary ranging from $85,000 to $120,000, commensurate with experience.
  • Potential for performance-based bonuses and incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.
  • Opportunities for professional development and advancement within the company.


We thank all applicants for their interest, but only those selected for an interview will be contacted.



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