Broadband Specialist I

2 weeks ago


Pensacola, Florida, United States Mediacom Communications Full time
Job Title: Broadband Specialist I

Mediacom Communications is seeking a highly skilled and motivated individual to join our team as a Broadband Specialist I. As a key member of our team, you will be responsible for installing and maintaining our cable television and broadband services.

Key Responsibilities:
  • Install and maintain cable television and broadband services
  • Drive company vehicles and represent Mediacom to customers
  • Perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and special requests
  • Work with customers to resolve issues and provide excellent customer service
Requirements:
  • High school diploma or GED required
  • Valid driver's license required with a satisfactory driving record
  • Ability to interact and communicate with customers and co-workers
  • Ability to work in high or tight spaces and at various heights
  • Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required
Benefits:
  • Company provided vehicle and gas card
  • Paid on the job training and opportunity to promote quickly
  • Company provided tools, tablet, and phone
  • Health, vision, and dental insurance
  • Paid vacation, holidays, and flex paid time off
  • 401K with generous company match
  • Pay increases through self-guided training
  • Performance bonus potential
  • Employee discounts on Mediacom services, where available
  • Education Enrichment up to $5,000 per year for qualified employees
  • Company provided uniforms and boots
  • Employee Wellness Program


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