Patient Access Representative II

6 days ago


Phoenix, Arizona, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Scheduling and Registration: You will be responsible for performing scheduling, registration, and patient pre-admission and admission functions, ensuring that all necessary information is collected and accurate.
  • Customer Service: You will provide world-class customer service to patients and their families, responding to their needs and concerns in a professional and courteous manner.
  • Financial Clearance: You will be responsible for obtaining complete and accurate patient demographic information, as well as ensuring that all financial and cash control policies and procedures are adhered to.
  • Insurance Verification: You will verify insurance, benefits, coverage, and eligibility, and obtain necessary authorizations for scheduled and unscheduled hospital services.
Requirements
  • Education: High School Diploma or GED required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role; 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Minimum typing skills of 35 wpm; demonstrated working knowledge of PC/CRT/printer; customer service skills and experience; ability to work in a fast-paced environment.
Work Environment

You will be working in a hospital administration environment, with potential exposure to life-threatening patient conditions. You must be able to sit at a computer terminal for extended periods of time, and occasionally lift/carry items weighing up to 25 lbs.

We offer a competitive benefits package and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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